Meetings & Events Manager

Meetings & Events Manager

MAST Travel Network, an Oak Brook based travel agency consortium sales and marketing company, is seeking Meetings and Events Manager to join our innovative team. The ideal candidate is passionate about their work, excited to learn and adapt to changing and growing responsibilities and curious about the travel industry. This person must be detail oriented, and a clear communicator.


This position is responsible for MASTs 30+ annual meetings and events. This individual will work with the MAST team to create and host world-class events for the membership, working with supplier partners create unrivaled educational events.




· Collaborate on event design that delivers an outstanding user experience

· Management of all aspects of meetings, trade shows, training events, etc. from planning through execution

· Build, organize and maintain registrations utilizing a Registration Management Platform like E-Show, Eventbrite, or Cvent

· Administer online registration services and prepare registration data for event use

· Work with MAST team to create, design and prepare all print, electronic and any other materials (name badges, event apps, etc) needed for an event.

· Research, review and recommend event venues

· Negotiate contracts, BEOs, etc. each event planned annually, contracting the best possible rate for MAST and it’s members

· Serve as the main point of contact for each event venue

· Help develop event themes and agendas, working collectively with the Meetings and Events Committee

· Budget and monitor event expenses to ensure that each event is within allotted budget

· Coordinate speakers, A/V, entertainment, catering and decorative services

· Manage event communications and responsibilities amongst staff, suppliers and membership

· Develop strategies and coordinate activities to meet event participation goals and increase attendance

· Assist members, suppliers, participants, attendees with questions, changes, concerns, requests

· Follow through and complete Business Coaching assignments

· Other duties and responsibilities as assigned by company



Expectations for this Position:


· Comfortable with public speaking and conducting presentations in front of an audience

· Project and task management: able to set and meet deadlines, work independently, complete daily tasks and project-related tasks

· Information management: Stay current on travel industry news, be knowledgeable on the issues of the day, challenges of the marketplace, know what our competition, suppliers, and other travel-related companies are doing and how this activity relates to MAST

· Relationship Management: Maintain positive energy in the workplace / consideration / team player

· Engage members and suppliers, understand and anticipate their concerns and issues

· Creative and innovative thinker – not just follow directives or assignments

· Willing and able to, on occasion, travel out of town and work long days and weekends, performing physical tasks as needed at company events



· Event and Meeting planning experience

· Well versed in Event Management Software

· Project Management platform experience

· CRM knowledge

· Travel Industry Experience a plus

· Proficiency in Microsoft products, specifically Excel and PowerPoint



· Small group health insurance plan with dental

· Short-term disability

· Simple IRA plan

· Generous vacation and time off policies

· Flexible working environment

· Maternity/Paternity leave program