Holland America

Booking into MAST’s group space is easy. Just book as you usually would. Provide your agency phone number and the group and voyage number listed for the sailing you wish to book. Available cabin categories held in the group can be viewed in Polar Online and Sabre Cruises during the booking process or by calling the cruise line reservations department. Space is recalled regularly and quantities of available cabins change when recalled or sold.

About Group Space: Groups are booked in MAST and Travel Hosts. The agency each group is booked under is noted on the group excel docs links below. If you would like to hold a group under MAST or Travel Hosts so that other agencies can book into the group please email travelhosts@mvptravel.com .

Amenities: Amenities are assigned at the time group is held. Onboard credit is held to the maximum allowed for each sailing. If extra amenity points are left over, specialty restaurant(s) amenities will be assigned. If there are not enough left over for a restaurant, other items such as a photo, chocolate covered strawberries, wine, etc. will be assigned. Amenities are subject to change. To see chosen amenity for all group bookings refer to individual bookings, check Polar Online or contact the cruise line’s reservation department.

Helpful Information

MAST Supplier Webpage for Holland America Line (for up-to-date supplier information)https://mvptravel.com/supplier/holland-america-line/

Holland America Travel Agent Website (Log in with your agency or Travel Hosts login for Onesource): GoHAL PartnerShips

Phone: 1-800-426-0327
Alaska Phone: 1-800-391-6258
Fax: 1-800-628-4855
Hours: Monday–Friday 5:00 am–7:00 pm; Saturday–Sunday 6:00 am–5:00 pm
For pricing, availability and sales assistance for group and FIT reservations. Also for general inquiries relating to product, destinations and existing cruise reservations.
Guest Relations Department: 800-599-8256

Groups Department

BDM and Inside Sales Support
(800) 544-0443 option 4 and Ask for Sales Rep

Cathy Larson
Business Development Manager

Debbie LapaLucci
Business Development Manager Michigan, N Ohio, W Penn and Upstate NY
(206) 291-616

Kyle Kleyn van de Poll
Businesss Development Manager Kentucky, Tennessee, Indiana, Southern Ohio

Samantha Fust-Ermold
Business Development Manager MO, KS, NE, IA, ND, SD, Southern IL
(314) 372-5023

Ship Services
Phone: 1-800-541-1576
Fax: 1-206-508-8518
Email: hal_ship_services@hollandamerica.com
Hours: Monday–Friday 7:00 am–5:00 pm

For special requests on board please contact ship services/ event services per HAL’s travel advisor portal  www.GoHAL.com
For all individual guest services including special diets and dining requests. To book gift orders online, visit hollandamerica.com.
Onboard Event Services (group meeting space reservations onboard): 877-885-4259

*NOTE: If there is a land tour included the departure date may be different from the sail date. Please refer to your booking for departing and sailing dates for cruises which include tours.

IMPORTANT: Groups are capacity controlled and may be modified, space recalled or sailing dates may be substituted without prior notice. Please refer to Polar Online or call Holland America reservations to determine availability. Note: Group space may be recalled but if there are existing reservations in the group it will still be active. New bookings can be made into the group at current available rates at the time of booking to take advantage of the group amenity for your clients.

Restrictions may apply. Please refer to the appropriate Holland America brochure for full terms and conditions.

Click on the link(s) below to view group lists for specific time periods and destinations:


HAL Alaska Cruise Only 2023

HAL Misc Destinations 2022-2023