As a 44 year veteran of the travel industry and the President of MAST Travel Network since 2002, John’s career has included 14 years as a travel agency owner. He has served in various capacities on the Board of the Midwest Chapter of ASTA including Treasurer and Vice President and serves as Vice Chairman of ASTA Headquarters’ Consortia Committee. John has also held several positions on the Board of Directors for MAST including Vice Chairman and Board Chairman during the years he owned Travel Group International, a MAST member during the 1990s. As President & COO, John is responsible for member relations, speaking and training at MAST events and workshops, supplier relations, contracting MAST sales and marketing agreements, working with the Board of Directors and Board Committees, Public Relations, strategic planning and overseeing the day-to-day operations of MAST Headquarters and the team of professionals working on behalf of MAST members and suppliers.
Margaret's love for travel began early in her life, traveling the country with her family to 49 states before graduating from high school. For more than 10 years she has been working as a marketing professional, gaining extensive experience in event planning, CRM, digital marketing and more.
Stephanie Werner, Director of Membership & Industry Affairs
Stephanie grew up in the travel industry with both her mother and father in the business. A graduate of Benedictine University in Lisle, Illinois, with a degree in Communications, Stephanie started her career in Inside Sales with Mayflower Tours. In 2014, Stephanie was hired by MAST Travel Network in an administrative position. After taking on a few different roles throughout the company in the graphic design, marketing, and communications areas, she has been promoted to Director of Membership & Industry Affairs since then. Stephanie is a member of Midwest ASTA's Board of Directors, participates in ASTA Headquarter's Consortia Committee and Young Professionals Society, and sits as Committee Co-Chair for the JV Program, an organization for MAST affiliated travel professionals under the age of 40. Stephanie is responsible for overseeing the Membership Department and facilitating, enhancing, and optimizing, ongoing projects. She acts as a member liaison, hearing the ongoing needs of members and suppliers and communicating and implementing tasks within the MAST staff to fulfill those needs. She is heavily involved in business development, membership recruitment, consumer awareness initiatives, developing sales tools, providing content for communications and print collateral, and evolving education and training content for events and programs throughout the year.
Donna Zizek, Director of Marketing & Supplier Relations
After helping out at her grandfather’s travel agency early on, Donna utilized her Marketing Degree from DePaul University to gain industry experience while working at MTI Vacations for 10 years in different marketing and creative services roles. Afterwards, she moved on to marketing positions in the retail and home construction industries and managed her own marketing services business working with small businesses and non-profit organizations. In Donna's return to the travel industry, she now works with MAST's preferred suppliers to negotiate marketing plans and schedule activities that fund and determine their participation in various marketing and training opportunities with MAST throughout the year. Donna also manages various supplier promotions and marketing tactics including exclusive MAST incentives and advisor booking incentives, puts together Featured Supplier and Supplier Marketing Campaigns to offer impromptu promotions, manages online consumer travel nights and develops marketing tools that our members can utilize to generate sales for various destinations and products. Donna is also involved in social media activities, target marketing, member events and generates campaigns to help MAST reach quarterly and annual sales goals.
Courtney moved to the Chicagoland area from Central Pennsylvania in July of 2019. She received her Bachelor’s Degree in Marketing from Indiana University of Pennsylvania with a minor in Management. Having a wide range of work experience from the sports industry to the medical industry, she brings her communication and marketing skills to MAST. Courtney is your contact for anything regarding member communications and website access. She is responsible for keeping track of MAST’s Member Rewards Program and sending out email communications to the membership. Members can contact her with any questions regarding their Agency’s MAST Rewards status or if you have new employees or ICs with your agency that need access to mvptravel.com.
Matt Hutten, Creative Strategy & Analytics Manager
Matt joined the MAST Team in February 2020. Crossing over in both the Marketing and Membership Departments, Matt's tasks include creating strategic digital and print content, SEO, and Analytical ROI Reporting for Member and Supplier investment. His goal is to deliver unique content that showcases what MAST has to offer. His educational background includes a Bachelor’s Degree in Communications & Media from DePaul University in Chicago, IL. His professional experience includes various marketing roles at companies in the tech, construction, and travel industries. Matt will also be assisting in event planning and the audio/visual needs of all upcoming MAST events.
Lindsay Joined the MAST Team in June 2021. She previously worked for a travel company, building and writing trip itineraries for solo groups. She is working with Carmelita on MAST’s booking programs - Travel Hosts and MAST Cruise Services, cruise group space on the consortium level and host agency level and sales support when agents have pricing issues or supplier issues, they need assistance with. She brings to MAST her communication and organizational skills as well as a strong attention to detail.
Devin joined the MAST team in January 2022. He brings his love for travel, programming skills, and strong work ethic to the table. Devin is dedicated to the development of all things digital, more specifically the email and web marketing programs. He is also heavily involved in website upkeep, automations, and integrations. Devin’s sales and technical background is utilized to provide consumers with an engaging user experience designed to build strong relationships with their respective member agencies.
Nani has worked in the Travel Marketing and Consortia industry for the past 10 years, coming previously from the Accounting and Banking professions. She started her Travel marketing and technology experience when she was recruited for a Marketing Manager position with TRAMS/ClientBase and has been with MAST Travel Network since 2016. Nani currently resides in Arizona with her husband and two children. Nani is the Target Marketing Specialist for MAST and oversees the demographic targeting for members of their Direct Mail marketing clients. For new members interested in participating in the print marketing program, Nani will set up all call-to-action information for the print-marketing materials. She also assists members with choosing which clients to target from their ClientBase profiles for specific marketing promotions. Nani can also assist members with most questions regarding ClientBase Windows and ClientBase Online. Any questions on the MAST-Hosted ClientBase for Direct-Mail Marketing can also be addressed to her.
Board of Directors
Chairman & CEO
Elm Grove Travel
Elm Grove, Wisconsin
Worldwide Traveler, Ltd.
Bon Voyage Boutique Travel LLC
Journeys Travel Inc.
Jennifer Walker, CTIE, VTA
Jennifer Walker Travel
Kelly Ortiz, VTA
Chaired by Darrellynn Hanes
Worldwide Traveler, Ltd.
Supplier Review Committee
Chaired by Geoff Hendren
Bon Voyage Boutique Travel LLC
Chaired by Scot Kunkel
Meetings & Events Committee
Chaired by Jeni Chaffer
Journeys Travel Inc.
Chaired by Bernice Bakley
Marketing Committee & Technology Committee
Chaired by Kelly Ortiz, VTA
635 Butterfield Road, Suite 220
Oakbrook Terrace, IL 60181